(Beta Release — updated June 17 2025)
What is CarePilot ProblemAssist?
CarePilot ProblemAssist is an AI-driven problem-list and ICD-10 coding assistant that works in tandem with CarePilot's AI Scribe, AmbientAssist, during every encounter. It listens to the visit, auto-pulls and filters the patient’s existing problems, surfaces new or more-specific diagnoses with the right codes, and then writes those problems, codes, and draft notes straight into Athena’s discrete fields—so providers can finish documentation and coding in a single click at the point of care.
CarePilot ProblemAssist — Demo Video Guide
Table of Contents & Time-Stamps
Time-stamp | Skip-To Topic | What You’ll See |
0:10 – 0:27 | Why It Matters | Coding pain points: ICD-10 accuracy & long problem lists. |
0:27 – 1:06 | AmbientAssist Recap | Live note demo — sets the stage for adding problems/codes. |
1:06 – 1:41 | ProblemAssist Preview | Goals: faster coding, cleaner documentation integrity (CDI). |
1:41 – 2:10 | Athena Chart Baseline | Two chronic problems shown; no assessment yet. |
2:10 – 2:40 | Problems Tab Debut | Imported chronic problems auto-selected for today. |
2:40 – 3:13 | AI-Suggested Diagnosis | New knee-pain diagnosis card with ICD-10 & “Refine” option. |
3:13 – 4:20 | Refinement Workflow | Hover “✨” → primary osteoarthritis of right knee (more specific). |
4:20 – 5:08 | Sync Back to Athena | Problems, codes, and provider notes populate discrete fields. |
5:08 – 6:08 | Full Recap | From zero documentation to synced assessment, plan, and codes. |
6:08 – 6:40 | Getting Started | Beta invitation and contact channels. |
Quick Overview — What ProblemAssist Does in One Visit
Listen & Import
Reads the active problem list (chronic, acute, unspecified) + any pre-charted diagnoses.
Select & Suggest
Auto-imports only the problems discussed from the chart and/or drafts new ones.
For broad diagnoses, ProblemAssist surfaces up to 3 new or more-specific diagnoses with draft notes.
Code & Refine
Auto-maps ICD-10 codes; lets you add, remove, or swap codes instantly.
Sync & Save
Writes problems, codes, and notes back to the correct Athena fields.
Frequently Asked Questions
Question | Answer |
Do I need to pre-chart problems? | No. ProblemAssist imports the list and decides relevance on the fly. If you pre-charge visits, they will be included automatically in CarePilot. |
What if the suggested code is wrong? | Click the swap icon toward the top right of the problem card → search & replace with the correct code |
Can I add new diagnoses? | Yes—use the search bar to add any number beyond the AI suggestions. |
Will this change orders associated with a problem? | Editing a problem linked to a signed order triggers a warning. Review before syncing. |
Is my data secure? | All data is encrypted in transit and at rest; see Terms of Use for full details. |
Important Notes & Beta Caveats
Verification Required – AI can err; you remain responsible for final coding.
Active Encounter Needed – ProblemAssist pauses if Athena logs out or you close the chart.
Signed-Order Warning – Changing a problem tied to an existing signed order may invalidate it.
Need more help?
In-app chat (bottom-right)
Email support: [email protected]
Enable beta for your site: [email protected]
Enjoy faster, smarter coding with CarePilot ProblemAssist!