CarePilot

Steps to Enable Your Microphone and Camera

Allow Camera and Microphone Access for the first time

Open Google Chrome and navigate to <a href="https://carepilot.com" rel="nofollow noopener noreferrer" target="_blank">CarePilot</a>.

When prompted, choose Allow while visiting the site or Allow this time

1. Open Google Chrome and navigate to <a href="https://carepilot.com" rel="nofollow noopener noreferrer" target="_blank">CarePilot</a>.
2. When prompted, choose Allow while visiting the site or Allow this time

Click on the lock icon controls icon located in the address bar (left of the URL).

In the dropdown menu, find Microphone settings.

If the microphone is blocked (grayed out or toggled off), click on it and select Reload.

1. Open Google Chrome and navigate to <a href="https://carepilot.com" rel="nofollow noopener noreferrer" target="_blank">CarePilot</a>.
2. Click on the lock icon controls icon located in the address bar (left of the URL).
3. In the dropdown menu, find Microphone settings.
4. If the microphone is blocked (grayed out or toggled off), click on it and select Reload.

Click the controls icon in the address bar.

When prompted, click Allow for microphone access.

1. Click the controls icon in the address bar.
2. Select Reset Permissions.
3. Reload the CarePilot page.
4. When prompted, click Allow for microphone access.

Check Your System Sound and Camera Settings (Mac &amp; Windows)

Open System Settings &gt; Privacy &amp; Security.

Select Camera and Microphone, then ensure that Google Chrome is enabled.

1. Open System Settings &gt; Privacy &amp; Security.
2. Select Camera and Microphone, then ensure that Google Chrome is enabled.

Go to Settings &gt; Privacy &gt; Microphone &amp; Camera.

Ensure that Allow apps to access your microphone and camera is enabled.

Scroll down and confirm Google Chrome has access.

1. Go to Settings &gt; Privacy &gt; Microphone &amp; Camera.
2. Ensure that Allow apps to access your microphone and camera is enabled.
3. Scroll down and confirm Google Chrome has access.

If you've changed permissions and it's still not working:

Reopen Chrome and navigate back to CarePilot.

1. Close all Chrome tabs.
2. Reopen Chrome and navigate back to CarePilot.
3. Try starting a new recording session.

Incognito Tab: Try using an incognito window (<code>Ctrl + Shift + N</code> or <code>Cmd + Shift + N</code> on Mac) to rule out extensions blocking access.

Check for Chrome Updates: Go to chrome://settings/help to ensure Chrome is up to date.

1. Incognito Tab: Try using an incognito window (<code>Ctrl + Shift + N</code> or <code>Cmd + Shift + N</code> on Mac) to rule out extensions blocking access.
2. Check for Chrome Updates: Go to chrome://settings/help to ensure Chrome is up to date.

If you continue to experience issues, contact CarePilot Support for further assistance.

CarePilot requires microphone and camera access in Google Chrome to transcribe patient conversations into structured clinical notes.

Steps to Enable Your Microphone and Camera

Allow Camera and Microphone Access for the first time

Check Microphone Permissions in Chrome

Reset Chrome Permissions (If Needed)

Other Troubleshooting

Check Your System Sound and Camera Settings (Mac & Windows)

Mac

Windows

Restart Chrome

Other Solutions